89.24.24 Pronto PagineGialle
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In brief |
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Created in 2000, 89.24.24 Pronto PagineGialle was designed to be the first advanced voice
service in Europe to provide more than only telephone numbers of the subscribers. Accessible 24/7, 365 days a year, across Italy, it is an extremely successful service, with
an extensive and up-to-date database. 89.24.24 Pronto PagineGialle is a reference point for
millions of Italians.
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Product logo |
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Target |
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89.24.24 Pronto PagineGialle is designed for people who travel for work or pleasure and want
to have a
Personal Assistant on hand at all times, as a reliable
single reference point, to find the most appropriate solutions to their
needs.
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Strengths |
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89.24.24 Pronto PagineGialle is unique because it focuses on two unrivalled elements: the
Personal Assistant and the
Database. The Personal Assistant is the key element of the service; meeting the
needs of the caller is the main objective which it meets by listening to, interacting with and
interpreting the caller's need. The Personal Assistant queries an up-to-date and broad database to
put together the most appropriate solution and propose alternatives. The uniqueness of this
database is that businesses can be searched for by name but also by specific information such as
products sold, brands dealt with and services offered to customers. Thanks to this feature, it is
possible to find answers to complex needs especially when the callers are not sure of exactly what
they are looking for.
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Service description |
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89.24.24 Pronto PagineGialle, which made its debut in Italian households with the famous
advert featuring the witty personality of "Walter" played by comedian Claudio Bisio, is a very
highly developed and personalised voice service that can meet the most diverse needs. From simple
phone searches to buying theatre tickets over the phone, Personal Assistants are ready to guide the
callers and help get them the services they need, with superior quality and relational expertise.
This service concentrates all of the experience and professionalism of Seat Pagine Gialle into an innovative and
constantly evolving system.
89.24.24 Pronto PagineGialle aims to find the best answer for its customers. Personal Assistants help the callers by identifying and interpreting their needs and then
providing the most appropriate solutions, at any time of the day and from any
location.
To further this goal, two clubs were formed, dedicated especially to 89.24.24 Pronto
PagineGialle customers:
- the “89.24.24 per te" club makes it possible to personalise and expedite the service and keep up-to-date on news and competitions;
- “Prontissimo”, the elite club reserved for the best customers, with exclusive advantages and services.
With 89.24.24 Pronto PagineGialle, callers can receive information and solutions to meet a diversity of needs. Seat PagineGialle Personal Assistants make available the widest and most complete database for businesses, professionals, and artisans, for hospitality and leisure, for culture and entertainment, travel and sports, for everyday emergencies or for relaxation and wellness.
Rates
- Cost of calls from a landline: € 0.026 per second plus € 0.36 connection charge (VAT included).
- Cost from mobile phone: varies by provider. Prices and information on www.892424.it
Related links
©2007 SEAT Pagine Gialle P.IVA 03970540963