In pursuing economic and business objectives, it is vital for a company to have adequate risk
management capabilities, which can handle unexpected events that might otherwise jeopardise the
results and objectives the company has set.
In this area, SEAT Pagine Gialle S.p.A. has laid down a structured and disciplined approach
(Enterprise Risk Management – ERM process) that constantly monitors risks identified in order to
facilitate decision-making on these risks, based on rational criteria and wherever possible,
quantity information, thereby contributing to the process of creating and spreading value.
Developed and managed on a web platform, the ERM process makes it possible to:
- identify risks;
- assess “inherent risks”, while considering the probability of an impact related to the
individual event;
- identify controls and activities which are capable of reducing the probability that such event
takes place;
- where necessary and economically feasible, identify actions to improve the company procedures
in force.