We choose to focus the sales channels to customer segments by providing our
customers three different dedicated channels (Large Customers, Business Customers, Customers
Local).
The SMEs and Local Sales Manager follows the segment of Small and Medium Enterprises and
local economic operators.
The Management Department, headed by
Antonio Macrillò, aims to develop customer segments "business" - consisting of B2B
and B2C operators that represent the major part of Italian economic base - and grow Seat in the
so-called market "urban" ie the local market, which is used by the retail trade up to
professionals, clients who relate primarily to a client near them at the neighborhood level city.
The national territory is divided into five directorates Sales, each of which is subdivided
into "markets", areas of uniform spatial features, complexity and potential customers, assigned to
dedicated market manager.
The Directorate oversees the design of the commercial offer (bundle of products, pricing,
promotions) by customer segment, depending on customer needs, also manages the planning of sales
targets, build their portfolios for the network, define the systems incentive and races, guarantees
the constant guidance to staff through training activities.
It develops systems for planning activities and also provides assistance
to the network for contractual issues, administration and use of information systems.