Giancarlo Grimaldi
Giancarlo Grimaldi was born in Enna on March 14, 1961.A Political Science graduate from the LUISS University in Rome, in 1986 he joined Olivetti
where from 1987 to 1992 he was Marketing & Commercial Director, OEM Sales Division.
From Business Development Management in Olivetti Telemedia, he continued his experience in the
world of new technologies as Managing Director of Redgate Olivetti Communications (joint venture
between Olivetti and American Online operating in Europe in the New Media Marketing market) and
then as Director General of IUNET, the first B2B Internet provider on the Italian market.
In 1996, he became Internet Marketing Director in Infostrada where he later held the post of
Area Manager for the business market; in 2001, he became Area Manager for North-East Italy,
Wind-Infostrada, with responsibility for the Consumer and Business market commercial structures and
the Mobile and Fixed Network technical and design structures.
In February 2002, he launched Domestic Wireline in Telecom Italia in his capacity as Business
Integration & Control Director ensuring the operational coordination of the Wireline Business
Unit.
In January 2003, he was appointed Residential Customer Commercial Director of Telecom Italia
Domestic Wireline.
In January 2007, he took over as Customer Operations Director of Telecom Italia Domestic
Mobile Services.
On 6 October 2008, he joined Seat where he assumed the role of Customer Care Director with the
objective of ensuring the integrated management of post-sales customer relationship services, in
order to improve customer satisfaction and increase the effectiveness of the individual services
provided.
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