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Personnel
The Group
|
At 12.31.2008
|
At 12.31.2007
restated
|
Change |
|
| Employees number |
6,443 |
6,190 |
253 |
| Directors, project workers and trainees |
89 |
231 |
(142) |
| Total workforce at the end of the year |
6,532 |
6,421 |
111 |
| Average workforce for the year (FTE) |
5,163 |
5,308 |
(145) |
FTE - Full Time Equivalent - for foreign companies, average workforce for Italian companies.
The
SEAT Group employed about 6,532 people at 31 December 2008, a increase of 111
personnel on 31 December 2007 restated, with FTE over the year being 5,163 units (5,308 units in
2007 restated). The large difference between year end and average figures is because of heavy use
of part-time staff, particularly in call centeres. At end 2008 although the Group employed 3,214
telephone operators, this translated into 1,977 FTEs over the year.
Human Resource by Business Area. Although SEAT Pagine Gialle S.p.A. generated 76.9% of 2008 revenue, it accounted for only 22.1% of the total average workforce for the following reasons:
- the Italian sales force is primarily agents (1,707 at 31 December 2008), in other countries it is mainly employees;
- most call centeres use part-time workers. Although the Directory Assistance Business Area generates 13.8% of the Group's total revenue, in 2008 it employed 58.2% of the total workforce.
The average TDL workforce fell to 160 units (-16%) following a reorganisation over the last 12 months that reduced the Sales area.
Human Resource by Business Area. Although SEAT Pagine Gialle S.p.A. generated 76.9% of 2008 revenue, it accounted for only 22.1% of the total average workforce for the following reasons:
- the Italian sales force is primarily agents (1,707 at 31 December 2008), in other countries it is mainly employees;
- most call centeres use part-time workers. Although the Directory Assistance Business Area generates 13.8% of the Group's total revenue, in 2008 it employed 58.2% of the total workforce.
The average TDL workforce fell to 160 units (-16%) following a reorganisation over the last 12 months that reduced the Sales area.
SEAT Pagine Gialle S.p.A.
|
At 12.31.2008
|
At 12.31.2007
|
Change
|
|
| Employees number |
1,374 |
1,363 |
11 |
| Directors, project workers and trainees |
70 |
86 |
(16) |
| Total workforce at the end of the year |
1,444 |
1,449 |
(5) |
| Average workforce for the year (FTE) |
1,389 |
1,379 |
10 |
At 31 December 2008 the
SEAT Pagine Gialle S.p.A workforce was 1,444, slightly down on the end of 2007.
2008 saw the beginning of a reversal of previous years' trend (+56 staff in 2007) as a result of
the 2007-2009 Restructuring Plan, which through early retirements, use of the Cassa Integrazione
system and other redundancy inducements improved those sections of the Company believed to be most
strategic in terms of business development (e.g. Internet and Sales) by hiring qualified staff with
specific technical and managerial skills, while keeping average cost per employee costs under
control.
As in 2007, the number of staff on permanent contracts continued to fall.
86% of new hirings over the year were graduates, increasing the ratio of qualified staff within the workforce to 41% from 38% in 2007.
56% of new hirings in 2008 were under 30, cutting the average age of employees to below 42. Over 33% of employees now have under 5 years' seniority.
The proportion of women in the Company remained essentially unchanged at about 54%.
As in 2007, the number of staff on permanent contracts continued to fall.
86% of new hirings over the year were graduates, increasing the ratio of qualified staff within the workforce to 41% from 38% in 2007.
56% of new hirings in 2008 were under 30, cutting the average age of employees to below 42. Over 33% of employees now have under 5 years' seniority.
The proportion of women in the Company remained essentially unchanged at about 54%.
©2007 SEAT Pagine Gialle P.IVA 03970540963